Frequently Asked Questions2025-06-26T15:12:09+00:00

Welcome to our FAQ page! We understand that choosing the right landscaping and property care provider is an important decision. Whether you’re planning a complete landscape transformation, preparing for winter weather, or looking to brighten up your home with outdoor or holiday lighting, we’re here to help. Below you’ll find answers to the most common questions about our services, process, and what you can expect when working with us.

Are your teams trained and insured?2025-06-26T15:14:47+00:00

We are a fully insured landscaping and grounds maintenance company committed to safety and professionalism. All of our grounds maintenance crew receive ongoing training in safety procedures, WHMIS compliance, working at heights, and equipment operation. For winter services, we have SIMA-certified managers on staff to ensure reliable and industry-standard snow and ice management.

Can you handle large-scale commercial properties?2025-06-25T18:28:47+00:00

Mountview Services can provide grounds maintenance and landscaping services to properties of any size. This also includes winter services such as snow-plowing and ice removal.  We currently handle multiple properties in excess of 20 acres of pavement and 10 acres of grounds.

Do you provide free estimates?2025-06-26T13:56:10+00:00

Yes, we offer free, no-obligation estimates. Contact us to schedule a consultation at your property.

Do you provide landscape design and construction services?2025-06-26T13:58:47+00:00

Yes, Mountview Services provides landscape design and construction services, including hardscapes, retaining walls, and installation or renovation of paver walkways.

Do you provide ongoing communication and updates?2025-06-26T14:02:26+00:00

Yes, clear and consistent communication is a priority for us. We keep you informed throughout every phase of your service—whether it’s project updates during landscape construction, service alerts for snow removal, or scheduling reminders for seasonal maintenance. You’ll always know what to expect and when.

How do I request a quote?2025-06-26T14:05:32+00:00

To request a free no obligation quote from one of our team members, simply fill out our online request form or contact Mountview Services directly by phone at 519-458-8179.

What areas do you serve?2025-06-26T14:20:29+00:00

Mountview Services proudly serves the communities of Southwestern Ontario, including Kitchener, Cambridge, Waterloo, Brantford, Woodstock, and communities in between.

What’s included in a grounds maintenance contract?2025-06-26T13:58:10+00:00

Most standard all-season contracts include spring and fall garden maintenance, summer lawn and garden care, and winter snow plowing and ice management. However, all contracts are fully customizable to suit your specific needs, preferences, or property requirements.

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